Privacy Policy

Learn how we protect your personal information

1. Information We Collect

To ensure the smooth and safe conduct of your Tibet trip, we need to collect the following information:

  • Identity Information: Name, gender, nationality, date of birth, passport number
  • Contact Information: Email address, phone number, social media accounts (WhatsApp/Line/WeChat)
  • Travel Documents: Passport copy/scan, China visa information (required for Tibet Travel Permit application)
  • Health Status: History of severe altitude sickness, heart disease, or other conditions unsuitable for high-altitude travel (used only for assessing trip safety)

2. How We Use Your Information

Collected information will be used strictly for the following legitimate purposes:

  • Government Registration: Apply for Tibet Travel Permit (入藏函) to the Tibet Autonomous Region Tourism Bureau (TTB) and border management authorities
  • Booking Services: Reserve hotels, purchase train/flight tickets to and from Tibet, arrange scenic area tickets
  • Safety Assurance: Contact your emergency contact or provide medical assistance in case of emergency during the trip

3. Information Sharing and Disclosure

We commit not to sell your personal information to third parties. However, we will share information in the following necessary situations:

  • Government Agencies: Legally submit identity information to tourism administration departments and border inspection authorities for travel document issuance
  • Service Providers: Provide necessary information to airlines, railways, hotels, car rental companies, and insurance companies that directly serve you

4. Data Security and Retention

Our website uses SSL encryption technology to protect your data security during transmission.

  • Security Protection: Our website uses SSL encryption technology to protect your data security during transmission
  • Regular Deletion: Your passport and visa scans and other sensitive information will be completely deleted from our active servers within 30 days after your trip ends, unless otherwise required by law

5. Your Rights

You have the right to query, correct, and request deletion of your personal information. To exercise these rights, please contact us using the contact information below.

Contact Us

Company Name: Tibet Donkey Travel Agency International Co., Ltd.

Office Address: 4-1-1, Langsai 10th District, Zang University East Road, Najin Street, Chengguan District, Lhasa, Tibet

Phone: +86 13298987596

WhatsApp: +81 07090617063

Email: [email protected]

Website: www.chinaitineraries.com

Contact Us

Personal Travel Consultant 1-on-1

No payment required to confirm your itinerary — our expert consultants will tailor-make the perfect trip for you

No payment required before confirming your itinerary
Expert consultant responds within 30 minutes
Tibet Permit takes 7-10 days — last-minute trips cannot be arranged

Tibet Permit processing takes 7-10 business days — inquire early